Winmatch Contact Us


Reach Out to Us

Contact Methods

Email Support:

support@winmatch.com

WhatsApp Service:

+91 86753 15681

Instant Chat:

Available around the clock on our platform

Telegram Support:

@winmatch_support

Response Commitment

Email Support: Under 2 hours
Instant Chat: Immediate assistance
WhatsApp/Telegram: Usually within 15 minutes

Common Questions

What's the account verification process?

For account verification, access your profile area and choose "Account Verification." Submit clear images of your identification, personal photo, and address proof. Verification typically completes within 24 hours.

Which payment options do you support?

We support numerous payment solutions including UPI, online banking, PayTM, PhonePe, credit/debit cards, and multiple e-wallets popular across India. All financial transactions use encryption and security.

What's the withdrawal processing time?

Most withdrawal requests are handled within 15 minutes to 4 hours, varying by payment method. Premium members receive priority processing for accelerated withdrawals.

How do I access welcome rewards?

New members can access welcome rewards by completing their initial deposit and applying the appropriate reward code during the transaction. Check the promotions section for current incentives.

What if I'm worried about my gaming behavior?

We advocate responsible gaming. Contact our assistance team to explore options including spending limits, cooling periods, or account suspension. We also offer information about professional support resources.

Premium Member Services

As a distinguished premium member, you receive specialized attention and accelerated service.

Personal Account Manager:

Accessible through dedicated contact for instant support

Expedited Service:

Skip standard queues with premium inquiry processing

New to premium status? Contact us to discover our exclusive premium membership advantages and qualification requirements.

Safe Gaming Practices

We maintain dedication to delivering a secure and responsible gaming atmosphere for every user.

Require assistance?

Contact our safe gaming specialists at: responsiblegaming@yourcasinoname.com

We collaborate with multiple gaming support organizations throughout India to provide access to professional assistance when necessary:

  • Hope Trust, Hyderabad
  • Gambling Therapy Helpline
  • The Anonymous Foundation

To request account exclusion, please contact our support team or access your profile settings.

Discover Premium Gaming Support in India

Our multilingual support team communicates in Hindi, English, Tamil, Telugu, and additional regional languages for comprehensive assistance

Protected & Safe

All communications utilize SSL encryption protection

Licensed & Authorized

Operating with legitimate gaming authorization

Quick Response

Typical resolution timeframe: 10 minutes

Round-the-Clock Support

Continuously available, no interruptions