How to track order on Jabong: Any user can track his/her order on Jabong and for which the steps from signing up to tracking of order have been mentioned below including placing the order as well. The steps are very simple and the user just need to follow them:
While placing an order on jabong, it is necessary for the user to sign up on Jabong. So, user needs to sign up ffirst and enter his/ her basic details (i.e. first name, last name, email address, mobile no.). During signing up process, Jabong sends a confirmation mail on users email address to verify the details and user needs to click on “Click Here” button available in the mail to activate his/her Jabong account. If you are having any problem regarding this, just call to Jabong customer care.
Now user gets a Jabong account with which he/ she needs to login to place an order. After login the user just need to search for the item he/ she want to purchase from Jabong. When the user finalises the product, there is a button available “Add to bag” at which he/ she should click to shop for the item.
Now a dialog box automatically pops up and disappears as well within few seconds which asks the user to “View the Bag”. As soon as the user click on “View the Bag” button, he/she is directed to the page where the user has selected all the items to buy.
On this page, user needs to click on “Place order” button which will open a new page that asks the user his/ her address details (PIN Code, mobile no., alternate mobile no., residential of office address etc.) where the user’s items are to be delivered.
When the user fills in all the details successfully, the user is directed another page which asks the user to pay for the items by clicking on “Proceed to pay” button.
The user may opt for various payment options like, payment via credit card, payment via debit card, payment via net banking, payment on cash on delivery and payment from wallet. To pay from credit or debit card user needs to fill in his/her card details, payment via cash on delivery option verifies user’s contact no. first by sending a 4 digit code to user’s registered mobile no. and then user needs to enter that 4 digit code and and click on “Place Order” button. Which finally places user’s order.
When the order has been placed by the user, he/she can track his/her order very easily by clicking on the button “Hi Username*” button available on the user’s account at the top right hand side which has the various option but the user needs to click on “Orders” button.
Now order page gets opened where the user can see his/her placed orders within last 2 months. On this page there is a button “Track item” by clicking on which the user gets the tracking details off his/ her ordered item.